do111 Privacy Policy

do111 ("we", "us", or "the platform") is committed to providing a safe and transparent service for online gaming users in Bangladesh. When you register, log in, or use any of our services on do111, you accept the terms of this privacy policy.

This privacy policy explains what types of information we collect, why we collect it, how that information is used, who it may be shared with, and what rights you have over your information. This policy applies to the do111 website, mobile version, and all related services.

If you still have questions after reading this policy, contact our support team via 24/7 live chat or at [email protected].

do111 collects various types of information from its users. The purpose of collecting this information is to provide you with a secure, effective, and personalized gaming experience.

Voluntarily Provided Information

If you contact our customer service team, submit a complaint, or provide feedback, we also store the details of that communication — for the purpose of improving service quality.

do111 uses collected information only for specific, legitimate, and transparent purposes. We never sell your information to third parties unnecessarily.

Your information is used for the following purposes:

• Creating, managing, and verifying accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Providing bonuses, promotions, and loyalty rewards.
• Implementing responsible gaming policies and age verification.
• Preventing fraud, money laundering, and other illegal activities.
• Ensuring platform security and technical stability.
• Customer service and complaint resolution.
• Conducting analysis to improve the user experience.
• Meeting legal obligations and responding to requests from regulatory authorities.

We never send marketing messages without your consent. If you previously gave consent and later wish to withdraw it, contact us at [email protected].

do111 uses cookies to ensure the proper functioning of the platform and to improve the user experience. Cookies are small text files stored in your browser or on your device.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions, perform security checks, and run the platform's core functions. Disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your preferences and settings (such as language).
• Analytics cookies: Used to understand how the site is used, which helps us improve our services. These do not contain any personally identifiable information.

You can control or delete cookies through your browser settings. However, disabling essential cookies may make some services unavailable.

do111 does not sell your personal information to any third party. However, in certain circumstances, limited information may be shared with trusted partners:

Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete financial transactions. These payment providers follow their own privacy policies.

Technology and Infrastructure Providers

Some third-party services are used for server hosting, security, and technical support. These providers can only access information to deliver the contracted services and are obligated to maintain confidentiality.

Legal Requirements

We may provide required information in response to legal obligations, court orders, or legitimate requests from law enforcement agencies. Where possible, we will notify you in advance.

Business Transfers

If there is any change in the ownership or operation of do111, information may be transferred — but the terms of this privacy policy will always be maintained.

do111 uses industry-standard security technology to keep your personal and financial information secure.

In the event of a data security breach, we will notify affected users as quickly as possible and take the necessary remedial steps.

do111 does not retain your information longer than necessary. How long information is kept depends on the type of information and why it was collected:

• Information for active accounts is retained for as long as the account remains open.
• Upon account closure, financial transaction records are kept for a defined period in accordance with applicable legal requirements.
• Customer service communication records are generally retained for a reasonable period after the last contact.
• Security logs and technical data are kept for a limited time and then deleted automatically.

If it is necessary to retain any information after your account is closed due to legal obligations or dispute resolution requirements, that specific information is stored separately with limited access.

You have certain rights over your personal information. do111 respects these rights and is ready to help you exercise them.

To exercise any of the rights listed above, send your request to [email protected]. We will respond to your request as quickly as possible, generally within 30 business days. Some information may be required to verify your identity.

do111 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21 or allow such individuals to create accounts.

Age verification is mandatory during the registration process. If we learn that someone under the age of 21 has created an account, we will immediately close that account and delete all associated information.

If you believe a minor is using do111, please contact us.

do111 primarily serves users in Bangladesh. Some information may be transferred outside Bangladesh for processing or storage purposes — however, in such cases we ensure that data protection standards are maintained.

Appropriate contractual safeguards and security measures are ensured for any international data transfer, so that the confidentiality of your information is always protected.

do111 may update this privacy policy from time to time — due to new legal requirements, technological changes, or service improvements. After each change, the "Last Updated" date at the top of this page will be revised.

For significant changes, we will send a notification to your registered email or display a clear notice on the site. If you continue to use do111 after a change, you will be considered to have accepted the new policy.

We always recommend that you check this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

After receiving a privacy-related complaint, we will investigate and respond to you as quickly as possible. We take your concerns seriously and are committed to resolving them responsibly.

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For more information, please also visit our Terms and Conditions and Responsible Gaming pages.